Power supply burnt out [RESOLVED]


#21

I got stuck after the smoke came out from the power supply


#22

@20012001,

Did you put a Ticket :ticket::tickets: in and get a response yet?.. :thinking:


#23

Hi @SilverGrobo,

We are in touch with @20012001 through support. This user somehow exported their unit to Japan and has plugged it into a different power rating than used here in North America. A replacement power supply won’t really solve this issue.

Stephen


#24

I know this is an old post but my solution to that is I use a Uninterrupted Power Supply. if the power goes out and hopefully i’m home you have enough juice in the UPS to be able to unlock the door and just keep it closed but not locked.