Attempted to check on my plant this morning, however when I went to access the application I was asked to sign it. Placed my credentials in and was informed my password was now incorrect. Confused by this I log in with the laptop and boom, I’m right in.
Here’s where things take a turn for me, I confirm I’m logged in via the laptop, attempted another 5-6 times via mobile application to ensure I wasn’t missing something. Requested a reset password link only to be told that my CURRENT password was no longer correct. Somehow, I feel this has been compromised as I use this password very consistently without failures.
One note to make, each and every time I use a Grobo website my phone prompts me to inform me that these sites are NOT secure. Either way, please be aware of any unusual changes to your profile.
Anyone from the Grobo team @Chris @bjorn @ @bruno any ideas what could have taken place with this here? Definitely very concerning. Let me know what I need to do to actually hard change my password as it currently is telling me I cannot change my password as the CURRENT password is invalid.