So I was set for monday delivery madr sure I was home all day, around 1245pm I got a notification from fedex saying no one was home. I was home and there was no knock on the door no slip left. They Rescheduled for the fowllow day and guess what happened, same thing no fedex drive ever came to the door. I called them and told them all they siad is that is strange, we can set up a location for you to pick it up or try again tomorrow. Me being feed up diced to just have them bring it to a location for pick up. I hate fedex. Hope in the future grobo wont use them. Amazon has already dropped them.
Fed ex never knocks on the door at least they didn’t leave it on the side of your house where you would never look for it, no matter the size of the package they have done that to me several times, they have even dropped a shipment
In my neighbors back yard (across the street from me) with a totally different address and name and left it there, never said anything to me about it.Even if you had a camera on your front door like I do it would show them never knocking! If you ever got one that did I bet they make it back to the truck before you make it to your front door even sitting next to it.
Could have been worse. Mine was left in the box on my driveway. No signature nothing.
I get a lot of network switches and packages sent to me via fedex so I have talked with my local driver who is like 100 yrs old. I actually had to help my fedex guy get my grobo off the truck, but he did knock on my door
I am 100% in agreement that fedex is terrible and I’m glad to see amazon drop them. Hopefully they drop surepost as well which is ups that drops off at usps for the final journey
I happened to see my guy pull up at the very very end of the day like 6 pm. I went out there to see if I could help as he was carrying the box on his shoulder! Don’t they have dollies for stuff over a hundred pounds!? I’m glad I was there to help him set it down by my front door. My poor baby (unit) did take a beating getting here. There are things that don’t ‘work’ or got bent on my unit not gonna lie, but with the plants coming outta it I’d never know it so I let it be. Summed up; Fed Ex is not the best by any stretch-
I am upset that the Grobo Team always gets raged on for the things that Fed Ex is responsible for! Most of the growers problems have been from banged up torn apart units delivered.
@Bplatinum9 I didn’t see any rage here… most everyone pointed the finger at fedex. Not sure your statement is accurate at all to be honest. Sure some of it is on end users. I myself have admitted that, but to suggest a lot of the units issues is on fedex like the guy yesterday who posted his pumps were hooked up wrong is not a fedex issue. I’ve yet to see anyone blame grobo for fedex, but maybe I skipped over those posts
From what I can tell most of the growers problems are direct results of high water temps or nute issues and nothing to do with shipping at all
Hey I’m only blaming FedEx on me not getting my grobo on time. Ita all on fedex.
Lol Sorry if you thought I was talking about you chef! I have read over 13.9 K posts and I have heard some fed ex stories here and there! No worries Grobrother!
I was not speaking of any rage from this particular post, I was speaking in general but, I can see where my post could have been interpreted in that way so I’ll have to be more specific in posts to come. Like I explained to chef I’ve read 13.9K posts and have heard bad fed ex reports other places also, so although you don’t think my statement is accurate I assure you it is, just not in this instance. Also some of the damages reported (not in a recent case) was actually due to damage from delivery I’m sure @Stephen can attest to that.
I had multiple shipping damages when I opened unit up after fedex dropped it in my yard on its side. Kinda give them credit cause they put it under a pop up tent I had outside and it was supposed to rain, but I have a decent porch that would have been better. All fixed and growing
We have heard your feedback and have dropped FedEx entirely. I’m setup with UPS for all of our deliveries moving forward. We have also redesigned our packaging to improve it’s durability and protection.
I really enjoy spending time helping growers learn and get better, not really having much fun fixing dents.