Door Latch Stuck

Hi everyone! Last week I received my second Grobo Premium and noticed that the lock latch mechanism gets stuck in the recessed hole quite often. See pics. I have to really tease the latch out of the hole using a finger and “come hither” type motion. Any idea how I can fix the latch sticking?

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Have the same problem sometimes and have to keep flicking it to release…need to know what the solution is also…one day it took almost 5 mins to release latch to close door :man_facepalming:

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Submit a ticket fellas. There is a way to fix it.

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I always have to push my door in before it unlatches. It’s possible the tongue of your door is bent UP a bit too much, (Too much pressure on the latch) try bending it down a bit to see if that helps or hinders.

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Same here with the pushing in of the door. This issue is different, the latch is getting stuck in the up position which doesn’t allow the door to lock.

2 Likes

@miami5th,

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https://support.grobo.io/hc/en-us/requests/new

https://support.grobo.io

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