7 days later


#1

My door isn’t locking at all. Can this be the problem?


#2

@Kaneh,

https://www.allgrowers.com/search?q=shell%20user%3Asilvergrobo

It looks alive other than the shell…

With the door, we had this issue ourselves when we got the Grobo@fuz fixed it for us…

:wink::crossed_fingers::crossed_fingers:


#3

Thank you! @SilverGrobo


#4

Mine I really have to push it under the handle and I hear a click. Same for opening I have to push hard under the little handle and it releases.


#5

@Russel_Richardson,

I think we’ll find that it’s the same for the Grobo1 for everyone here… (Everyone, want to tap-in on this one?)…

:door::groboone::green_thumb:


#6

My door still won’t lock unfortunately. And I broke my door tab off trying to move it. :confused:

My little Shelley! :grin:


#7

@Kaneh,

:smiling_face_with_three_hearts:

I’m sorry about your broken door tab… :cry:


#8

Hi @Kaneh,

Have you reached out to support@grobo.ca yet? If you have any issues with the unit going forward please reach out to them first especially when it comes to unit modifications

Again, I apologize that responses may be a little bit slower than usual because of the Christmas season, but we’ll get back to you as soon as we possibly can

Regards,

Chris.


#9

I emailed the team the same day my Grobo arrived.

I tried to bend my tab up and it broke off…


#10

Hi @Kaneh out of curiosity what day did your unit arrive?

Regards,

Chris.


#11

12/20/18